FREQUENTLY ASKED QUESTIONS
What services does MVHC provide?
We offer a wide range of non-medical home care services, including personal care assistance, companionship, meal preparation, light housekeeping, medication reminders, and respite care for family caregivers. Our services are tailored to meet the unique needs of each veteran.
What is the Community Care Network (CCN) with the VA?
The Community Care Network (CCN) is a program established by the Department of Veterans Affairs (VA) to provide veterans with access to community-based healthcare services. Through the CCN, eligible veterans can receive care from approved non-VA healthcare providers, including home care agencies like ours.
How does MVHC work with the VA's Community Care Network?
Veteran Home Health is an approved provider within the VA's Community Care Network (CCN). This means we are authorized to provide home care services to veterans who qualify for community care under the VA’s guidelines. Our team works closely with the VA to ensure veterans receive the care they need in the comfort of their own homes.
How do veterans qualify for services through the VA’s Community Care Network?
Eligibility for the VA’s Community Care Network is determined by the VA based on several factors, including the availability of VA healthcare services, the veteran’s specific needs, and the distance to the nearest VA facility. Veterans should contact their VA healthcare primary provider or social worker to discuss their eligibility and obtain authorization for community care services.
Can I choose the specific services I need for my loved one?
Yes, we tailor our care plans to meet the individual needs of each client. During the initial assessment, we work with you and your loved one to identify the specific services required and develop a personalized care plan that fits your unique situation.
How do I get started with MVHC's services?
To get started, please contact us through our website or give us a call. Our intake coordinator will guide you through the process, and determine if you are eligible to start services with us through the VA-CCN program. You have served this country, here at VHH we are ready to serve you!
How do I apply for a position at MVHC?
You can explore our current job openings on the "Careers" page of our website. Each listing includes detailed job descriptions and instructions on how to apply. We encourage you to submit your application online, and a team member will reach out to you shortly.
What types of training and support do you provide for caregivers?
At VHH we offer comprehensive training programs for our caregivers, including orientation, ongoing professional development, and specialized training to address the unique needs of veterans and seniors. We are committed to supporting our caregivers and ensuring they have the skills and knowledge needed to provide exceptional care.
Who do I contact if I have more questions?
If you have additional questions, please reach out to our team via the contact information provided on our website. Our friendly staff is here to assist you and provide any information you need.